Please bring your chaperone pass order confirmation to the ticket kiosk of Avalanche Bay Indoor Waterpark to redeem. Passes may not be picked up prior to the first day that the pass is to be used.
Easy Change Policy:
We know that planning crazy family fun can be, well, crazy... which means sometimes plans change! So at Avalanche Bay Indoor Waterpark we’re here for you! If your plans change after pre-purchasing your day pass, no problem. Give us a call at 231-549-7155 by 3pm prior to the day your pre-purchased pass starts and we’ll move your pass to a new date of your choosing. New date must be chosen at time of adjustment. You will be responsible for any increase in the day pass rate. If you opt to use your credit toward the purchase of a lower priced ticket, we are not able to refund you the difference in price. And sorry, all passes are non-refundable.